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Only 5 steps to ensure your pet's safety!

How to get started

What to do if you lose your smart tag

If you lose your smart tag, you will need to go to your pet’s profile and ‘Remove’ the lost tag. When you receive your new tag you can simply log in again and ‘Activate’ the new tag using the new unique letters on the front of the tag. Only one Smart Tag can be active for each pet. You can create a second profile for the same pet if you have more than one smart tag on different collars.